Ms. Knisel manages the Firm’s benefits administration and monitors compliance with federal and state laws regarding FLSA, Workers Compensation, EEOC, FMLA, ADA, and PFL. Ms. Knisel also directs and plans the day-to-day operations of benefits programs (group health, dental, vision, short-term and long-term disability, flexible spending and dependent care plans, and 401 (k) retirement plans). … Read more »
Christine Kern, Director, Denial Management Department – September 2006
Ms. Kern oversees the daily operations and workflow of the Denial Management Department, managing all aspects of the appeal and billing processes. She became Revenue Coordinator of the Denial Management Department in May 2011 and was promoted to Operations Manager in January 2012. Her focus in these positions was on billing and, through trend analyses, increasing both productivity and… Read more »
Connie K. Decker, Director, Patient Accounts – November 1998
Ms. Decker manages the legal collections area, with a focus on medical and hospital accounts. She works closely with our attorneys and legal staff, and is well-versed in FDCPA and HIPAA regulations. Prior to joining the Firm, Ms. Decker was employed in the medical field. She holds an Associate’s degree in Accounting.
Aracelis Casillas, Director, Medicaid – April 1994
Ms. Casillas brings 24 years of experience at the Firm to the management of the Medicaid Department, overseeing multiple teams assigned to our New York City-based clients as well as those in Nassau and Suffolk Counties. She ensures that the Department’s stringent protocols are maintained and that efficiencies are in place to support timely and… Read more »
Dorothy L. Post, Senior Director, Human Resources – April 2011
Ms. Post manages the recruiting, training, employee relations, performance management, and benefits functions and is responsible for the content of the company’s intranet. In addition, she works closely with the Firm’s senior management in developing internal policies and procedures. Ms. Post has been a Human Resources professional for more than 25 years. She has worked… Read more »
Karen A. Till, CPA, Chief Financial Officer – July 2010
Ms. Till is a corporate financial executive with over 25 years of experience in such diverse areas as commercial mortgage banking, commercial real estate and wealth management. As the Chief Financial Officer she is responsible for all financial management, including financial reporting and budgeting, tax planning, and appropriation of capital. Throughout her career, Ms. Till… Read more »

